What is this job about?

A tech company is looking for an Application Support Analyst (E-Commerce) to keep online shopping platforms running smoothly in Hong Kong and Asia.

In this role, you are the middle person between the business team (who sells products) and the technical team (who builds the software). Your main job is to help fix system problems quickly so the online store never stops working.

Responsibilities:

• Find and Track System Problems: Be the first person people call when the online platform has a glitch. You will test the problem yourself, write down what went wrong, and list how urgent it is to fix.

• Talk to Both Tech and Business Teams: Explain business problems to programmers using technical details they understand. Then, explain technical updates back to business managers using simple, easy-to-understand language.

• Help Find Quick Fixes & Test Software: Help business users find temporary workarounds while the tech team fixes the root cause. You will run User Acceptance Testing (UAT) and software testing to make sure the fix actually works before closing the case.

• On-Call Support: Be ready to help handle urgent, high-priority system crashes after normal office hours when necessary on a scheduled shift.

• Fix Recurring Issues & Write Help Guides: Spot repeating glitches so the tech team can fix them permanently, and write simple FAQ guides and help articles for users.

Requirements:

• Education & Experience: A university degree in Business, IT, or Operations, plus at least 3 years of work experience as a System Analyst or Business Analyst (experience with retail systems is a big plus).

• Skills in Business Analysis & Testing: Strong skills in gathering business requirements, writing technical documentation, software testing, and managing UAT.

• Basic Tech & Coding Knowledge: Basic understanding of coding languages and databases like MySQL, Java, or JavaScript is a strong advantage.

• Communication & Problem Solving: Excellent spoken and written Cantonese and English. You must be good at solving problems and working under tight deadlines.

Role Overview

A prominent digital transformation consultancy is seeking a Lead Experience Designer to champion end-to-end user journeys for key client engagements.

In this role, you will bridge the gap between business strategy and visual innovation. You will act as the creative catalyst on projects—taking concepts from early strategic insights to high-impact, polished digital products. We are looking for an individual who combines a deep commitment to business metrics and full product lifecycles with an inventive, AI-integrated approach to design, prototyping, and stakeholder storytelling.

Key Responsibilities

• Experience Leadership: Lead end-to-end product design efforts for major digital initiatives, driving creative direction from initial discovery through fully interactive proof-of-concept demos.

• UX Strategy & Design Audits: Serve as a critical voice within project teams—evaluating and pressure-testing existing user flows, optimizing friction points, and prioritizing improvements that directly align with business KPIs.

• Product-Minded Execution: Drive product strategy across all stages of the lifecycle (concept, launch, and iteration). Balances user needs, business objectives, and technical constraints to ensure effort is applied where it yields the highest return.

• Brand & Visual Direction: Define unique visual systems, design directions, and brand experiences that go beyond utility to deliver memorable, high-impact aesthetic identity.

• AI-Enabled Prototyping: Leverage modern Generative AI workflows, tools, and rapid prototyping frameworks (including vibe-coding UI, generative visual assets, and dynamic demo video creation) to quickly turn static concepts into tangible, pitch-ready experiences.

• High-Fidelity Interface Design: Deliver polished UI designs, motion/visual dynamics, and rich conceptual assets for modern digital interfaces.

• Client Engagement & Narrative: Articulate visual strategies and design rationale confidently to senior client stakeholders and executive leadership.

Requirements & Qualifications

• Experience: 5 to 8 years of hands-on design experience within technology consultancies, digital agencies, or mobile application software environments.

• Product & UX Foundation: Deep mastery of User-Centered Design (UCD) methodologies, interaction design standards, visual architecture, and end-to-end product lifecycle strategy.

• AI Tool Integration: Tech-forward mindset with proven ability to integrate modern AI design and workflow tools (e.g., LLM code generation tools, Figma advanced plugins, generative asset tools) into everyday prototyping workflows.

• Communication & Presentation: Fluent in both written and spoken English and Chinese (Cantonese/Mandarin), with strong executive presence and client-facing presentation capabilities.

• Portfolio Requirement: A comprehensive portfolio featuring high-fidelity UI/UX projects and demonstrated applications of rapid/AI-assisted interactive prototyping.

Desirable Experience (Nice-to-Have)

• Background in designing digital solutions for retail, loyalty platforms, membership systems, or commercial property/shopping mall environments.

Key Responsibilities:

• Oversee full-lifecycle cloud deployments, operational scope, and regional rollouts of SunSystems SaaS solutions.

• Establish system governance policies, technical controls, operational standards, and future-state software roadmaps.

• Execute functional configuration across SunSystems core modules (General Ledger, AP, AR, Asset Register, Cash Management, and Corporate Budgeting).

• Architect API-driven middleware integration linking SunSystems to external enterprise systems, treasury tools, banking interfaces, and proprietary operational platforms.

• Direct complex data conversion pipelines, including data extraction, cross-system field mapping, data integrity verification, and launch cutovers.

• Coordinate cross-functional business stakeholders, internal engineering units, and external delivery consultants to meet project deadlines.

• Lead end-to-end user adoption programs, including SIT/UAT execution, cross-departmental enablement workshops, and user training.

• Evaluate financial technology advancements and workflow bottlenecks to continuously improve reporting speed and data precision.

Requirements:

• Bachelor’s degree in Accounting, Finance, Management Information Systems, Computer Science, or a related domain.

• 5+ years of hands-on experience with Infor SunSystems, including proven leadership in cloud migration or SaaS deployment initiatives.

• Professional accounting accreditation (CPA, ACCA, CA, CIMA, or equivalent) is strongly preferred.

• Broad functional expertise across core financial workflows (R2R, P2P, O2C, liquidity, asset management, and financial consolidation).

• Practical exposure to API design, data conversion routines, middleware frameworks, and cross-system data exchange.

• Strong communication, executive presentation, and stakeholder alignment abilities.

• Self-directed mindset with the ability to manage complex, competing deliverables in a high-tempo environment.

Key Responsibilities

• Oversee the end-to-end operational design for core financial functions, including general ledger, sub-ledgers, management accounting, asset control, and corporate reporting.

• Establish standard accounting structures, master data frameworks, and unified operational playbooks across international divisions.

• Evaluate legacy processes against future-state capabilities, drafting detailed technical and functional operational requirements.

• Coordinate system interfaces between core enterprise software and proprietary supply chain, inventory, and revenue engines.

• Partner with procurement and executive leadership to assess vendor technologies, manage RFP processes, and guide partner selection.

• Maintain oversight over data cleansing/conversion, multi-tier testing cycles (end-to-end integration and user acceptance), and operational launch readiness.

• Champion intelligent automation, exploring advanced analytics and machine-learning agents to maximize operational throughput and decrease manual processing overhead.

• Act as a senior advisor to business unit heads, converting high-level corporate strategies into scalable system workflows.

Qualifications & Qualifications

• University degree in Business, Accounting, Management Information Systems, or a technical discipline; credentials like CPA, ACCA, PMP, or enterprise software accreditations are a distinct advantage.

• 10–15 years managing complex enterprise software deployments and financial process redesign, ideally within international logistics, freight, or complex supply chain operations.

• Demonstrated history leading cross-functional corporate change initiatives, with deep knowledge of record-to-report, order-to-cash, and procure-to-pay processes.

• Proven ability to interact with C-suite stakeholders, facilitate executive alignment, and manage conflicting priorities in complex business environments.

• Exceptional analytical, workshop facilitation, and executive reporting skills.

• Fluency in English, Cantonese, and Mandarin (spoken and written) to engage effectively with regional and global leadership teams.

Key Responsibilities

• Strategic Total Rewards Design: Lead end-to-end total rewards strategy, encompassing executive pay, salary structures, short-term and long-term incentives (LTI), and bespoke retention schemes aligned with business growth.

• Annual Cycles & Budgeting: Oversee annual compensation review processes, including performance bonus allocation, salary review cycles, and annual rewards budgeting.

• Executive Compensation & Governance: Partner with senior executives and committee stakeholders on executive pay, equity administration, and reward governance across multiple jurisdictions.

• Market Benchmarking & Analytics: Conduct deep-dive market studies, compensation modeling, and reward analytics to maintain market competitiveness and drive data-backed decision-making.

• M&A & Transformation: Provide C&B subject matter expertise during organizational transformations, corporate restructuring, and M&A activities, including due diligence and retention planning.

• Cross-Functional Collaboration: Partner closely with regional and global stakeholders across HR, Finance, Legal, Tax, and Payroll to ensure compliance, legal alignment, and seamless execution.

Requirements & Qualifications

• Experience: Bachelor’s degree holder with 8–10 years of solid Compensation & Benefits / Total Rewards experience within sizable MNCs, top-tier consulting firms, or regional corporate platforms.

• Core Expertise: Demonstrated expertise in incentive scheme design, compensation architecture, equity programs, and total rewards governance.

• Leadership & Stakeholder Management: Proven track record advising HR leadership, senior executives, or Remuneration Committees with strong influence and communication skills.

• Analytical Skills: Advanced proficiency in financial modeling, complex data analysis, and advanced MS Excel.

• Regional/Global Exposure: Hands-on experience navigating multi-jurisdictional reward practices, regional tax considerations, and regulatory landscapes.

• Language Skills: Excellent command of written and spoken English, Cantonese, and Mandarin.

• Preferred Credentials: Experience in post-merger rewards integration or relevant certifications (e.g., CCP, GRP) is an advantage.

Our client:
Our client is a leading IT Solution house.

Responsibilities:

• Collaborate on designing and building high-quality mobile applications, ensuring ongoing maintenance and smooth performance.

• Take part in brainstorming sessions for innovative product concepts, then drive the full cycle from initial coding through debugging, rigorous testing, and final deployment.

• Help shape and enhance a consistent, reusable user interface framework that powers both internal tools and mobile experiences across the organization.

Requirements:

• Diploma or above in Computer Science, Information Technology or related disciplines

• At least 2-4 years of mobile software development experience

• Solid experience in iOS, or related framework such as React Native

• Solid knowledge in JavaScript, NodeJS

• Good communication skill in both spoken and written English and Chinese.

To apply online,  please click the Apply button below. For a confidential discussion about this role please contact us at +852 2391 2813.

Personal data collected will be used for recruitment purposes only.

Responsibilities:

• Analyze current insurance policies to confirm that they effectively safeguard the company's assets, liabilities, and operations.
• Oversee the insurance claims process to ensure efficiency and effectiveness, collaborating with insurance providers to speed up resolution; create protocols and workflows for managing claims.
• Obtain the necessary insurance coverage for new projects, equipment, and staff, taking into account the unique requirements of each construction initiative.
• Ensure compliance with all applicable insurance laws, regulations, and industry standards, remaining updated on any changes that could affect the organization.
• Develop and manage the insurance budget, ensuring that coverage is cost-effective while maintaining quality and compliance.
• Foster strong relationships with insurance companies, brokers, and other relevant parties to negotiate beneficial terms and promptly address any issues.
• Maintain precise documentation of insurance policies, claims, and risk assessments, producing reports as needed for management evaluation.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Risk Management, or a related discipline.
• Relevant experience in insurance management, preferably in the construction field.
• Understanding of insurance laws, regulations, and industry best practices.

Our client:

Our client is a leading Electronic Appliance Manufacturer.

Responsibilities:

• Manage hardware and software installation and maintenance for workstations, copiers, video conference systems, wireless networks, and peripheral devices.

• Identify, log, and resolve technical issues related to software applications or network systems.

• Suggest potential improvements to senior team leaders for consideration and implementation.

• Set up, configure, and maintain group-wide infrastructure, network systems, and data centers

• Manage group communication systems (email, VoIP, conferencing)

• Administer Oracle databases; ensure high availability and performance tuning

• Maintain SOPs, technical documentation, and runbooks; support process standardization (ITIL)

• Ensure work is carried out within agreed service levels.

• Create, maintain, and distribute progress reports to senior leadership.

• Maintain an inventory of PCs and devices.

• Test, plan, and supervise the deployment of new operating system releases, patches, and software updates.

• Manage hardware diagnoses and repairs, coordinating with appropriate service vendors when needed.

Requirements:

• Bachelor’s degree in Computer Science or related field; 8+ years of IT operations experience

• Proven experience in enterprise network and data center management

• Strong knowledge of network security (firewalls, IDS/IPS, VPNs)

• Hands-on experience with Windows, Linux, UNIX, and virtualization (VMware, Hyper-V)

• Experience with SAN storage, email servers, and communication platforms

• Solid Oracle database administration skills (backup, recovery, tuning)

• Knowledge of cloud platforms (Alibaba Cloud, AWS, Azure, Google Cloud)

• Strong English communication skills; able to work with global teams

To apply online,  please click the Apply button below. For a confidential discussion about this role please contact us at +852 2391 2813.

Personal data collected will be used for recruitment purposes only.

Our client:

Our client is a leading MNC with strong reputations in HK.

Benefits:

• Guaranteed Double Pay + Bonus

• Medical Insurance

• Dental Insurance

• Life Insurance

Responsibilities

• Serve as HR Business Partner for assigned functions, delivering end-to-end HR solutions in talent acquisition & retention, compensation & benefits, performance management, training & development, occupational health & safety, and employee relations.

• Conduct HR data analysis, identify trends, and provide insights and recommendations for continuous improvement.

• Lead employee focus groups to gather feedback and execute action plans to address concerns.

• Partner with business managers to provide professional advice on people-related matters.

• Respond professionally to employee enquiries on HR policies and programs.

• Participate in HR projects as required.

Requirements

• Degree in Human Resources Management or related business disciplines.

• Minimum 4 years of HR experience in sizeable companies.

• Advanced proficiency in Microsoft Excel.

• Self-motivated, able to thrive in a fast-paced environment.

• Passionate about people with a proactive, customer-oriented mindset and strong influencing skills.

• Detail-oriented, analytical, with a continuous improvement mindset.

• Positive can-do attitude.

• Excellent communication skills in spoken and written English, Cantonese, and Mandarin.

To apply online,  please click the Apply button below. For a confidential discussion about this role please contact us at +852 2391 2813.

Personal data collected will be used for recruitment purposes only.

Road King Infrastructure Limited is a leading Hong Kong listed company with its core business in the investment, development,