Job title: Operation Manager
Job type: Permanent
Emp type: Full-time
Job published: 02 Oct 2025
Job ID: 35512

Job Description

Responsibilities:

  • Lead and manage a large team of warehouse staff on a shift basis to ensure efficient and compliant shipment handling.

  • Oversee and direct daily warehouse and ramp operations, driving high levels of productivity and performance.

  • Ensure all operational processes are executed accurately and efficiently to meet company targets and objectives.

  • Serve as the primary point of contact for government authorities, airport personnel, and overseas network partners to guarantee reliable hub connections.

  • Collaborate with internal departments to maintain optimal service quality and maximize customer satisfaction.

  • Develop and execute contingency plans to maintain operations during emergencies or disruptions.

  • Analyze operational data and prepare detailed performance (KPI) reports for management.

  • Lead and implement continuous improvement projects and corporate initiatives.

  • Represent the operations team in internal and external audits.

  • Manage manpower allocation, foster a high-performance culture, and drive team engagement.

  • Oversee contractor performance to ensure adherence to company policies and service standards.

  • Champion a culture of safety, ensuring a secure work environment and safe practices for all staff.

Requirements:

  • Bachelor's Degree in Logistics, Supply Chain Management, or a related field.

  • Minimum of 8 years of experience in logistics operations, with at least 3 years in a people management role. Experience in the aviation or express industry is highly preferred.

  • Knowledge of air transport practices and local customs regulations is a strong advantage.

  • Excellent problem-solving, negotiation, and influencing skills.

  • Proven planning and project management capabilities.

  • Strong leadership skills with a demonstrated ability to drive team performance and engagement.

  • Excellent command of spoken and written English and Chinese; proficiency in Putonghua is preferable.

  • Proficient in MS Office applications.

  • Must be able to work on a shift schedule.

If you're interested in this role, please click the Apply button above or via Linkers website at https://jobs.linkerscareers.com/job/33110/secretary with your CV.

If you would like to have a further discussion about this role, please contact us at +852 5593 9228.

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