Job title: Manager, Policy Administration & Operations
Job type: Permanent
Emp type: Full-time
Job published: 11 Jul 2025
Job ID: 35337

Job Description

Responsibilities:

  • Manage new business sales support, premium financing documentation, and post-sales policy services.

  • Process applications, policy submissions, and inquiries from business partners.

  • Support operational and administrative tasks for in-force policies and related functions.

  • Offer follow-up services to selected business partners and coordinate business closings with internal teams.

  • Perform due diligence on clients and new products for insurance applications.

  • Update CRM with accurate pipeline case information.

  • Generate illustrations and quotations for clients and consultants.

  • Support consultants with sales presentations and training.

  • Prepare pending reports and analyses for management review.

  • Collaborate with internal departments to address daily operational challenges.

Requirements:

  • Over 6 years of policy administration experience in an insurance brokerage or insurer, with at least 2 years in a supervisory or managerial position.

  • Strong knowledge of life and/or general insurance products and operational processes.

  • Exceptional organizational abilities and meticulous attention to detail.

  • Strong communication skills in Cantonese, English and Mandarin
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