Job Description

Duties:

• Ensure the efficient customs clearance of shipments by liaising with Hong Kong Customs and government authorities, while offering customers expert advice on clearance procedures.
• Work closely with clients and international partners to collect all necessary shipment documentation and information, guaranteeing compliance with regulatory requirements and company guidelines.

Qualifications:

• Must hold a diploma or equivalent qualification.
• At least 3 years of relevant experience, ideally in airport operations, airlines, express delivery, international logistics, or freight forwarding.
• Familiarity with customs clearance processes, trade declarations, and the management of licenses and permits is a plus.
• Excellent customer service skills, combined with strong analytical, communication, and interpersonal skills.
• Proficient in both spoken and written English and Cantonese; knowledge of Putonghua is an advantage.
• Competent in computer skills, with practical experience in MS Office applications such as Word, Excel, and PowerPoint. A typing speed of at least 30 words per minute is required.
• Willingness to work on a 24-hour shift basis, including nights and weekends.

If you would like to have a further discussion about this role, please contact us at +852 2391 2813.

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